What we collect, and why.

Vent is a payments product in development, opening first in Indonesia and Malaysia. In this policy, “Vent”, “we” and “us” mean the team building it. You can reach us at hello@tapvent.com.

Vent is not yet a licensed payment service and does not move or hold anyone's money today. This policy covers this website and the waitlist only. The product will have its own terms and privacy policy before it opens.

When you join the waitlist: your email address, whether you signed up as a person or a business, the page you signed up from, and the time you did it.

When you email us: your message and whatever you choose to include in it.

We don't ask for bank details, card numbers or ID on this website. If anyone asks you for them in Vent's name, it isn't us.

To tell you when Vent opens, and to reply when you write to us. We don't sell your data, and we don't use it for advertising.

Sign-ups are delivered to our inbox by a form-relay service (FormSubmit). Our email provider and the company that hosts this website also process data on our behalf so the site and email work. They may store data outside Indonesia and Malaysia.

We share data with authorities only when the law requires it.

This website doesn't set advertising or tracking cookies.

We keep your waitlist sign-up until Vent opens and you've been told, or until you ask us to remove it, whichever comes first.

You can ask to see the data we hold about you, correct it, or have it deleted, and you can withdraw your consent to hearing from us at any time. Email hello@tapvent.com from the address you signed up with and we'll act on it.

We handle personal data in line with Indonesia's Personal Data Protection Law (UU No. 27 Tahun 2022) and Malaysia's Personal Data Protection Act 2010.

If we change this policy, we'll update the date at the top of this page.